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Hi Support
Since we spoke last and directly, after my purchase of your theme plugin (pet-shop-pro), I’ve naturally just got on with growing my site with the main attention going towards building an intuitive application form.
To do this, I purchased some further plugins; NEX-Forms.
While the form is looking good and generally doing what I need it to do, it seems that I have hit a road block.
After speaking with NEX-Form support and they have been very responsive in trying to resolve a math and conditional logic issue; all attempts have led back to yourselves, or rather the theme. While I say yourself, you may need to check to ensure its not yours (plugin), or a core product, i.e. Sirat theme.
PROVIDED BY NEX-FORMS::==============
Hi,
You theme is generating a javacsript error:
SyntaxError: missing name after . operator
…);c.src=a,c.defer=c.,b.getElementsByTagName(“head”)[0].appendChild(c)}var g,h,i
[image attached]Please ask your theme’s author take a look at this and fix. If fixed this should resolve the other issues as well.
Kind regards
Paul
EMAIL END: ====================Work Access::
The problem can be found here and may be systemic, digging through, or updating of, your coding maybe required: https://bramblewoodkennels.co.uk/test-form/
There is an Admin-temp portal, should you need it. If you need my assistance, please ask and I’ll sort out any updating of coding required.
Kind Regards
JohnHi,
Thanks for responding… the link on the surfuce is not going to offer any answers as such; however, the message above does. The form is built up of both [conditional fields] and {math_results}.
Issues:
First issue is, that the conditional fields are not firing: I can see the script attempting to load in the bottom left of the browser, but something is stopping it from completing the [conditions] process.
Second issue is, that none of the {math_result} are working: apologies, I can only get one to work if it is the only one on the form, as soon as I try to create a second {math_result} it stops all math logic from working.Work Done:
Spent a few days with NEX-Forms, and have provided the below Screen Shots. It is not the firewall, captcha, or the browser – as I’ve tested it on three (Chrome, Waterfox, and Edge) and all return the same result. Checked Caching and other related software. I’ve sorted through all other plugins. Additionally, I have also chatted with my host provider for third party support; for PHP version, mysql and other server side aspects as well as testing my .htaccess file – just in case. Everything checks out fine.Identifying:
The conditional Fields are set to work on Radio and Select Fields
1: Number of Pets (1-3), then reveals the second set of conditions (2:)
1a: also is part-one of first {math_result} 1=1, 2=4, 3=9
2: Worming Regime (Yes or No), Yes = (Date) No = (unable to continue application)
2a: Forms part of the booking, {math_result} is not reading the calendar… [number of days] = {departure}-{arrival}
3: Payment Method (Cash or Card), which reveals {math_result} as: Cash = {1}*{3}, or Card = ({1}*{3})+1
4: Terms and Conditions (Yes or No), which reveals the Submit button.So, alot has been done prior to coming to yourselves.
Screen Shots:
a.
b.
Hope this helps you along..
Kind Regards, John
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