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developer vwtheme.
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AuthorPosts
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May 4, 2021 at 12:08 pm #62272
Michael Keels
ParticipantGood Day,
I am having difficulty editing the header section and footer copyright section.
Specifically:
1. no icon or hyperlink function for email although the address does appear in top bar
2. no hyperlink/clickable for search
3. phone number will not show up, not sure if clickable yet but suspect not based on email and search
4. footer not displaying copyright text entered, just the default “Designed & Developed by VW Themes”Thank you for any assistance you may provide!
Michael
May 5, 2021 at 9:24 am #62314developer vwtheme
ParticipantHi,
Thanks for contacting us.
Could you please provide us your site URL so that we can review and get back to you.
Many Thanks
May 5, 2021 at 1:07 pm #62321Michael Keels
ParticipantMay 5, 2021 at 1:08 pm #62322Michael Keels
ParticipantI do see where my footer coloring is preventing me seeing the copyright text.
Still have issue with the header items.
Thank you.May 7, 2021 at 9:04 am #62399developer vwtheme
ParticipantHi,
Could you please share the site URL so that we can review and get back to you
Thank you
May 7, 2021 at 11:06 am #62404Michael Keels
Participantin reply #62321 5/5/21 1:07pm
May 8, 2021 at 9:00 am #62461developer vwtheme
ParticipantHi,
We are unable to reach your website. It is showing a message that the site cannot be reached
Thank you
May 10, 2021 at 1:19 pm #62566Michael Keels
ParticipantQuite odd as I clicked the link in reply #62321 and it populated with no issue. Also went to a 3rd party server and typed the address in and also populated with no issue.
May 13, 2021 at 11:22 am #62679developer vwtheme
ParticipantHi,
It might be our country IPs are blocked
Thank you
May 14, 2021 at 1:39 pm #62759Michael Keels
ParticipantOh yes, did not consider. What country are you connecting from? Thank you!
May 14, 2021 at 3:42 pm #62765Michael Keels
ParticipantI believe I found it is india and am now allowing the traffic to pass.
May 15, 2021 at 11:29 am #62809developer vwtheme
ParticipantHi,
1. no icon or hyperlink function for email although the address does appear in top bar
Reply: Please select icon from customizer Header Section
Kindly follow the steps given below to add icon on topbar
Go to Dashboard >> Appearance >> Customizer >> Header Section >> Choose Email Icon
Check screenshot for the better understanding https://ibb.co/wSbTPzy
And for the hyperlink we will update our theme for this setting
2. no hyperlink/clickable for search
Reply: We have checked your site, you added some svg code on search icon may be its issue comes from the svg code you added in the file please recheck the code
3. phone number will not show up, not sure if clickable yet but suspect not based on email and search
Reply: Can you tell us where you added the phone number, it will help us to provide you a better solution
4. footer not displaying copyright text entered, just the default “Designed & Developed by VW Themes”
Reply: Kindly follow the below steps to setup the footer
Go to Dashboard >> Appearance >> Widgets
Check screenshot for the better understanding https://ibb.co/wg6bznr
You can check our youtube video for how to setup the footer https://youtu.be/7BvTpLh-RB8
Many Thanks
May 16, 2021 at 3:11 am #62910Michael Keels
Participant1. Nothing appears in drop down to choose email icon, no search results. Back out, icons appear. Choose envelope. No publish option. Make text change, choose publish. No icon.
2. I am not recalling adding any code, but will look as I had a buddy helping me on this one.
3. Theme settings – contact, same place I enter the email address
4. Ok, will check. Thank you.May 16, 2021 at 12:22 pm #62917developer vwtheme
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